a/ If your booking has to be cancelled because our property has to close or is unavailable You will be refunded in full.
b/ Customer inability (or the inability of any, some or all of Your intended party) or disinclination to travel to and stay at our property for any reason.
This includes – but is not limited to – illness (including Covid), a requirement or recommendation to self-isolate or quarantine.
You are strongly recommended to take out UK travel insurance to cover these eventualities. If you choose not to take out UK travel insurance, then you accept responsibility for any loss that you may incur due to your cancellation.
Number of days before the start of the holiday and the percentage of total rental/booking cost that will be refunded:
- More than 272 days: 95% of the rental cost
- More than 56 days: 25% of the rental cost
- More than 28 days: 10% of the rental cost
- No refunds within 28 days
Anglesey Getaways will then use reasonable endeavours to obtain a replacement booking. In the event that Anglesey Getaways is successful in obtaining a replacement booking, we will refund to the Customer the total amount paid by the Customer for the booking less an 5% Booking Fee and less the difference in price between the Customers’ booking and the replacement booking if one is made.
For example: A £1000 booking, fully paid, cancelled and relet for £900, means that the original Customer will be refunded as follows, £1000 – 5% booking fee equals £950, – £100 rebooking shortfall, = Refund of £850.
Cancellations must be notified to Our properties by phone and email and once received in writing we will confirm the cancellation request